Australia’s second-largest telco is priming for a much-needed reboot after suffering the nation’s worst data breaches and telecommunications outages.
After nearly a decade at NBN Co,Stephen Rue will take on the job of repairing Optus’ reputation.
Communications minister Michelle Rowland says she will accept all recommendations from a review into the effect of last year’s national Optus outage on the triple-zero system after lives were put at risk.
CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero,including one man who passed away.
The government has written to the chief executives of Telstra,Optus and TPG amid fears nearly 1 million Australians may be left unable to contact triple zero.
Singapore’s largest carrier gained as much as 4.2 per cent before it was suspended from trading pending an announcement.
The departure comes after an outage that affected 10 million customers,and while the company is still scrambling to find a new CEO.
The chair of the competition and consumer watchdog has put supermarkets,airlines,banks,telcos,ecommerce players and digital platforms on notice.
The company has apologised after more than 200,000 customers were left at risk because it failed to upload information to a database used by emergency services.
Telstra,TPG and Optus are on a rare unity ticket fighting against proposed changes they say will lead to more SMS scams.
Telstra says it has been grappling with unprecedented demand from Taylor Swift fans as the telco prepares to announce new network features at Mobile World Congress this week.