“This delivery service fee will help our local Domino’s stores,many of which are owned and operated by local community members,cover the cost of operating a delivery business in the current environment,” a spokeswoman said.
The 6 per delivery service fee was introduced by the company from Monday for online delivery orders made between Monday and Saturday. Domino’s already has surcharges for delivery on Sundays and public holidays.
The spokeswoman said the fee would also help stores train and retain staff during the challenging economic times.
Restaurant delivery platform Menulog said that despite the tough conditions,it had not made any changes to its fees. However,a spokeswoman said businesses across the industry were feeling the pressure of supply chain costs and the challenge of finding workers.
“For our marketplace restaurant partners,who manage their own deliveries,the issue that comes up time and again is the labour shortage,” she said.
DoorDash Australia is not considering surge pricing for deliveries despite the conditions,with general manager Rebecca Burrows saying the company wanted to keep its offer “affordable,convenient and accessible” to users.
The impacts of inflation are being felt right across the food retail sector,from the major supermarkets to smaller startups. Grocery giants Coles and Woolworthshave pledged to keep the price of home brand staples down to help with living costs,while grocery delivery startups are facing tough conditions after having strong starts during pandemic lockdowns.