The organisation fears the ransomware attack has led to the theft of its emails,documents,and electronic records,threatening the personal data of all those who have been in contact with it.
Hackers could use the password,“123456”,to access the data,which came from an AI chatbot that conducted job interviews.
With data of millions of Qantas customers out there,one security expert has warned that hackers will “have a very clean,very targeted list” of future victims.
Hackers who stole data from nearly 6 million Qantas customers have information about the airline’s lounge memberships,including who is in the exclusive member-only Chairman’s Lounge.
A week after Qantas disclosed the loss of data of up to 6 million customers,consumer law experts say the airline could ultimately face penalties.
The airline says it has been approached by a “potential” cybercriminal,but there’s no sign of a ransom demand yet.
The airline says frequent flyer accounts are secure and it will “review everything”,including call centre operations.
The data breach is a blow to the progress of the airline’s rehabilitation.
A review of the incident showed the stolen data included customer names,email addresses,phone numbers and birthdates. It also included frequent flyer numbers.
The amount of data stolen,including names,email addresses,phone numbers and frequent flyer numbers,will “be significant,” airline said.