The budget fashion brands retailer sent out hundreds of thousands of items more than 20 days after customers had ordered them,and in some instances,not at all.
Erica Berchtold was due to begin at Best&Less last September,but has now ended up at as head of Mosaic Brands instead.
A slew of data in July made it clear what the retail sector is facing – and yet,there could be some winners.
The boss of Rivers and Noni B operator Mosaic Brands says the group’s core customers – the over-50s – are still spending,even if conditions are slowing.
The retail group whose stores include Millers,Rivers,Katies,Rockman,and Noni B has pleaded guilty to underpaying long service leave to 223 staff.
Mosaic Brands has caught the regulator’s attention again over claims that a face mask and hot water bottle had the approval of government regulators.
The consumer watchdog has issued a $630,000 fine to the retailer after it used false advertising to sell tens of thousands of face masks and hand sanitiser bottles at the height of the pandemic.
Mosaic Brands,the Noni B and Rivers owner revealed a big massive recovery in earnings in the past six months which"materially exceeded"analyst expectations.
After being locked out of 167 of their stores in Westfield’s malls for 10 days,fashion brands Noni B and Strandbags have settled a bitter rental stoush with shopping centre owner Scentre Group.
Struggling retailers,pushed to breaking point,are staring down their powerful landlords - and neither is flinching.
The COVID-19 crisis is accelerating trends in the retail sector that will force retailers and their landlords to develop new relationships - whether they like it or not.