The changes come amid fierce rivalry between banks and fintechs to sign up small business customers,who are adjusting to the ongoing digitisation of consumer payments. At the same time,lenders are keen to use payments data as a valuable source of information about their clients’ businesses,allowing them to quickly approve loans.
In the past week,US technology giants Square,co-founded by tech billionaire Jack Dorsey,and Stripe,a payments fintech,switched on systems to allow Australian businesses to use Android phones as payment terminals.National Australia Bank andWestpac have already announced similar moves as they battle to win over smaller businesses.
Stripe’s global chief revenue officer,Mike Clayville,said the ability to take payments on a phone would be useful for a host of businesses such as tour guides,stylists and plumbers who needed to collect payments without carrying around “clunky technology”.
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“I think it’s going to be a game changer,” Clayville said.
“Online commerce has always been very flexible to the consumer and you can do online commerce anywhere you want. You can do it on the train with mobile. You can do it at home on your PC.
“But now offline commerce can have that same flexibility.”