Australia, insurance, car, home, live, holidays

Qantas CEO Alan Joyce (right) has previously removed newspapers from lounges because of scrutiny.Credit:Rhett Wyman

Aston has taken aim at outgoing chief executive Alan Joyce’s leadership,the airline’s fleet and customer service repeatedly in the nine months since the outgoing chief executive claimed he was not a public figure.

The coverage,which appears on the back page of theFinancial Review, has accused Qantas of fare gouging and has written about the rising cost of capital expenditure. TheFinancial Review,The Sydney Morning HeraldandThe Age are owned by Nine.

TheFinancial Review signed its latest deal with Qantas to make its digital content available to all the airline’s customers in its lounges and on flights last July. The commercial deal gives customers full access to the news,analysis and commentary and is expected to expire later this year. Before the COVID-19 pandemic,theFinancial Reviewappeared in Qantas lounges for years.

It coincided with a similar deal with News Corp’s national mastheadThe Australian and a switch from Sky News to ABC News in Qantas lounges and across the domestic jet fleet.

This isn’t the first time Qantas or Joyce have retaliated to what they perceive to be negative coverage. Joyce pulled millions of dollars in advertising revenue from theSydney Morning HeraldandThe Age in 2014 and dumped the newspapers from distribution in the aircraft and lounges,over concerns the newspapers were not showing impartiality and were favouring competition Virgin.

In 2014,after Qantas posted a $2.8 billion loss,investigative reporter Adele Ferguson called for Joyce’s resignation. Qantas stopped providing theHerald andThe Age on flights soon after in what the airline deemed a review.

“We are rationalising the number of newspapers we provide at the gate as part of our transformation,but we will still be providing a full range in our lounges,” a spokesperson said at the time.

Nine’s managing director of publishing James Chessell said Qantas’s decision to censor the newspaper was disappointing.

“It’s disappointing Qantas management has decided to deprive its customers of the country’s best business and finance journalism because it can’t countenance robust criticism,” Chessell said.

“We’ve been here before with Qantas,and as always,our editorial independence won’t be affected by commercial pressure. The vast majority of people I speak to think Joe’s Qantas coverage is tough but fair.”

Qantas declined to comment.

The Market Recap newsletter is a wrap of the day’s trading.Get it each weekday afternoon.

License this article