Another customer was observed crying at the counter while she sought refunds,while another woman told this masthead she bought a bag as a gift to her daughter after the death of her husband.

A shopper who only gave her first name as Yasmina says she received a Givenchy bag bought from Cosette two weeks ago. She claims it came in a Cosette box – not original Givenchy packaging. She took the bag to the store hoping to have it authenticated or get her money back.

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