One source,who asked not to be named to discuss confidential details,said the first alleged incident is said to have occurred on November 25,when Carruthers is claimed to have allowed an intoxicated woman to access the venue’s gaming floor.
A second investigation,which was detailed ina report published byThe Australian Financial Review on Wednesday and confirmed by the source,has been launched into an incident in which Carruthers allegedly intervened last month to reinstate access for a patron who was previously given a one-year ban for bringing a minor into the gaming area.
In a letter obtained byThe Age,Crown’s chief legal and compliance officer,Anthony Pearl,says Crown is committed to supporting and encouraging its employees to come forward with concerns about misconduct.
Loading
“As an organisation,we are committed to supporting and encouraging our team members to speak up as well as promote actions and behaviour that align with our code of conduct and company values,” Pearl says in the letter.
“It’s for this reason that in accordance with our governance protocols,we have engaged external counsel to conduct an independent review of the matters raised within these reports.”
The reassurance comes amid claims from Crown security staff that they are being prevented from doing their job.