The South African-born tennis executive told this masthead he had emerged from the “most difficult” period of his working life,the COVID-19 pandemic and Novak Djokovic’s deportation,intent on not only enhancing Australia’s slam but playing a role in revolutionising the entire circuit.
“I want the Australian Open to be the biggest sporting event,not just in the southern hemisphere,or in January,but the biggest sporting event in the world,” Tiley said.
“We’re going to expand the time we have,which we’ve already started doing with the opening week,and we’re going to be at the forefront of the technological experience. You’ve got to invest millions of dollars in digital transformation,and we’ve gone and hired the best to help us do that.
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“I’m a bit impatient. People tell me you’ve got to wait years for technology,but I’d like it to be here tomorrow.
“I think when you do come on-site here,you’ve got to feel that you’re in the most special experience in the world,and the only way you do feel that is if I know exactly what you want. So,you’ll be creating a million different experiences. That’s a challenge for people because it’s not the way people normally think.”