The truth behind 13 rules of flying you (probably) didn’t know about

The truth behind 13 rules of flying you (probably) didn’t know about

What happens when aircraft seats are too comfortable? Your plane can be grounded,that’s what. Here are air travel’s strangest regulations.

  • byJohn Arlidge

Latest

Federal Court finds strip-searched women can’t sue Qatar Airways

Federal Court finds strip-searched women can’t sue Qatar Airways

Three women who had attempted to sue Qatar Airways in the Federal Court after they were strip searched at Doha Airport have been unsuccessful.

  • byAmelia McGuire
Qantas loyalty revamp the right flight path to healing customer ‘pain point’

Qantas loyalty revamp the right flight path to healing customer ‘pain point’

Vanessa Hudson has taken on the Herculean task of trying to restore the relationship with Qantas customers and staff – and reweight the division of the spoils.

  • byElizabeth Knight
Will Qantas’ frequent flyer changes make it easier to get a seat?
Analysis
Qantas

Will Qantas’ frequent flyer changes make it easier to get a seat?

Qantas has added a third way to redeem frequent flyer points on flights. But will it make snagging a seat easier?

  • byAmelia McGuire
Qantas unveils frequent flyer revamp

Qantas unveils frequent flyer revamp

Qantas boss Vanessa Hudson has revealed the long-awaited revamp as part of the airline’s push to restore credibility with consumers.

  • byAmelia McGuire
Australian air travellers need redress when things go wrong

Australian air travellers need redress when things go wrong

We are a vast,isolated nation and rely on air travel – both domestic and international – in ways that residents of many other countries do not.

  • byThe Herald's View
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Virgin cancelled Elif’s flight,then refused to refund her out-of-pocket expenses

Virgin cancelled Elif’s flight,then refused to refund her out-of-pocket expenses

Transport Minister Catherine King say it is clear Australia’s airlines are not delivering what passengers expect,as pressure mounts for greater consumer protections.

  • byAndrew Taylor
These helpers need help
Opinion
Column 8

These helpers need help

Probably best to start with a clean slate.

When Shintaro spoke,you listened
Opinion
Column 8

When Shintaro spoke,you listened

Lest you end up on the deck.

Lycra verging on the ridiculous
Opinion
Column 8

Lycra verging on the ridiculous

When will the cycle of pomposity end?

Airport firefighters’ strike could hit school holiday getaways

Airport firefighters’ strike could hit school holiday getaways

The latest escalation of an ongoing safety and pay dispute could wreak havoc on school holiday travellers if airlines do not amend their usual schedules.

  • byAmelia McGuire