It seems we have entered the corporate twilight zone when a chief executive says they are “focused on helping our customers spend less each time they shop with us”.
Airlines must now publish their reasons for flight cancellations and delays in regular audits as the federal government seeks to squash anticompetitive behaviour.
Virgin CEO Jayne Hrdlicka has announced she will leave the airline before Bain Capital relaunches it on the ASX.
Cancelled and late-running flights continue to dog the aviation industry four years after the COVID-19 pandemic hit,the consumer watchdog says.
Two senators table new legislation that could compel airlines to compensate passengers for delays and cancellations under clearer guidelines on their customer obligations.
The competition watchdog has backed Virgin’s application for more flights to Bali in a blow to Qantas’ budget subsidiary Jetstar.
Virgin’s new code share agreement means its 12 million frequent flyers will be able to claim points on 17 additional routes.
The government body responsible for air navigation said it is still struggling with staffing after causing 16 per cent of delays last month.
Australia’s long-awaited aviation white paper could suggest sweeping changes to consumer protection,sustainability and Sydney Airport’s slot demand management system.
“It is no wonder that so many Australians remain fed up with our major airlines,” Catherine King said on Thursday.
Australia’s largest carrier claims mandatory compensation schemes would push up airfares and not decrease cancellations or delays.