Australia’s biggest airlines are inching towards support for a customer ombudsman that would deal with passenger complaints and compensation claims.
Bonza has farewelled the first of its five seized aircraft as it sets off for less financially stricken pastures. Now,the company’s administrators turn to facing its 60,000 creditors and $100 million in unpaid debts.
Transport Minister Catherine King say it is clear Australia’s airlines are not delivering what passengers expect,as pressure mounts for greater consumer protections.
The latest escalation of an ongoing safety and pay dispute could wreak havoc on school holiday travellers if airlines do not amend their usual schedules.
The aircraft manufacturer is fighting to ensure its own survival as it grapples with a deepening crisis. That’s not the only thing at stake.
A Boeing aircraft delivery blowout is the latest setback for Virgin,which has been grappling with poor on-time performance and above-average flight cancellation rates.
It may be time to cancel the dog-sitter as Virgin launches a push to allow furry friends inside the cabin on Australian flights.
Outgoing chief executive Jayne Hrdlicka tells staff the airline business recorded $236 million in profit over the December half and margins had improved significantly.
The first-ever listing of data showing how much more men are paid than women is likely to put pressure on corporate Australia to stop lip service about closing gender pay gaps and create workplaces better reflecting community expectations.
It seems we have entered the corporate twilight zone when a chief executive says they are “focused on helping our customers spend less each time they shop with us”.
Airlines must now publish their reasons for flight cancellations and delays in regular audits as the federal government seeks to squash anticompetitive behaviour.