Virgin Australia chief executive Jayne Hrdlicka.

Virgin Australia chief executive Jayne Hrdlicka.Credit:Dan Peled

“Fuel prices are at unprecedented levels right now,and it is not easy to see how that comes down – so I think ticket prices will go up,” she told theSydney Morning Herald andThe Age.

“But it’s also[coming from] a very low base,and means you have to recover the cost of increases to fuel,which is twice what it was a year ago.”

The average price of a round trip flight from Sydney to Melbourne is about $130,according to Skyscanner and KAYAK data,with the lowest price at $88 with Jetstar,Qantas’ low-cost carrier.

Since school holidays began a fortnight ago,airlines and domestic airports have struggled to cope with the surge of travellers heading interstate for theFormula 1 Grand Prix and the Easter break. Staffing shortages among security personnel in Sydney Airport and baggage handlers in Melbourne saw passengers waiting inlong,snaking queues for hours,eventually prompting apologies from the chiefs ofSydney Airport andQantas.

Hrdlicka said she was confident that the scenario will not be repeated at the end of the year,as people take off for their Christmas holidays,with most issues expected to be resolved as early as July.

Over the past two years,the pandemic has grounded flights,led to mass redundancies among Virgin andQantas,and saw Virgin fall into administration before beingbought by American private equity giant Bain Capital.

“We’ve got certainty back,” the Virgin boss said. NSW and Victoria on Wednesdayscrapped close contact isolation requirements,a key reason behind staffing shortages over Easter.

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“I think travel experiences will be phenomenal everywhere by the time we get to Christmas. I even think the July school holidays will be great.”

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Virgin Australia has had to defend against accusations of a hostile workplace culture following Bain Capital’s takeover,withHrdlicka now facing a Federal Court case after claims of alleged bullying brought by a former chief pilot.

Hrdlicka on Wednesday declined to comment further on the matter and instead pointed to a previously released statement by the airline.

Virgin Australia has denied all allegations brought by the former employee,Michael Fitzgerald,and will be “vigorously defending the matter”,which will go to court on June 13.

Virgin’s new Beyond Lounge in Sydney Airport.

Virgin’s new Beyond Lounge in Sydney Airport.

Hrdlicka spoke on the sidelines of the Sydney launch of their invitation-only Beyond Lounge,formerly The Club,which marks a series of announcements from the airline designed to tempt corporate travellers to Virgin. A revitalised Virgin is aiming to capture a 33 per cent slice of the domestic market.

Only high-profile decision makers,business leaders and “key opinion leaders” will receive invitations to the exclusive lounge,available in Sydney,Melbourne and Brisbane’s domestic airports,which Hrdlicka said was reserved for the airline’s “most special guests”.

The Lounge features à la carte dining,a phone concierge,semi-enclosed lounge areas and a private boardroom.

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