Frustrated Optus customers get the run around

Frustrated Optus customers get the run around

Optus customers who are trying to change their personal identity numbers on documents including their driver’s licence are frustrated with a lack of help and advice from the telco.

  • byAnna Patty

Latest

No,Optus doesn’t need to keep your sensitive information for so long
Opinion
Opinion

No,Optus doesn’t need to keep your sensitive information for so long

So much sensitive data only had an initial,point-in-time use. This just appears to be data gluttony,and it must stop.

  • byRachael Falk
The one time you shouldn’t trust your kids
Opinion
Opinion

The one time you shouldn’t trust your kids

I know I look old,and there’s this idea old people get sucked in all the time. But a couple of things set off the scam message alarm.

  • byJenna Price
He might be Perth’s most difficult rescue dog,but he’s still someone’s ‘baby’
Opinion
Pets

He might be Perth’s most difficult rescue dog,but he’s still someone’s ‘baby’

I waded into the city’s “adopt don’t shop” versus “buy from a breeder” battles and emerged with some great stories of dog life – and some cautionary tales.

  • byEmma Young
Tough new rules for breast implants in NSW amid cosmetic surgery industry crackdown
Exclusive
Healthcare

Tough new rules for breast implants in NSW amid cosmetic surgery industry crackdown

Doctors performing breast implant surgery will face new guidelines after decades of complaints about dangerous practices.

  • byLucy Carroll
Apple sued over broken watch screens that injured customers

Apple sued over broken watch screens that injured customers

The Apple Watch isn’t all it’s cracked up to be,a group of customers claims in a lawsuit over an alleged defect that it says can cause injuries.

  • byJoe Schneider
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‘Better than nothing’:Sex toy industry adopts voluntary safety standards

‘Better than nothing’:Sex toy industry adopts voluntary safety standards

The International Organisation for Standards has new requirements for sex toys covering design,body-safe materials and consumer information. But compliance is voluntary.

  • byCaitlin Fitzsimmons
Microsoft wants you to ditch your password. For good,this time.

Microsoft wants you to ditch your password. For good,this time.

Struggling to remember all your passwords? Users will no longer need one for Microsoft accounts.

  • byBrett Molina
Experts ‘disturbed’ over toxic discovery in popular make-up products

Experts ‘disturbed’ over toxic discovery in popular make-up products

A study has called into question the safety of widely used cosmetics including waterproof mascaras,foundations and liquid lipsticks.

  • byCarrie Fellner
We need to ensure online safety before big tech profits

We need to ensure online safety before big tech profits

Australia is poised to lead the world with new reforms to our Online Safety Act that will grant eSafety a suite of new powers to better protect all Australians.

  • byJulie Inman Grant
Should Alexa read our moods?
Opinion
AI

Should Alexa read our moods?

If Amazon’s Alexa thinks you sound sad,should it suggest that you buy a tub of ice cream?

  • byShira Ovide