Telstra has had its Alan Bond moments from Optus. What now?

Telstra has had its Alan Bond moments from Optus. What now?

Telstra won’t be lucky enough to see its rival telco trip up again in the near future,so it’s unlikely to get any more free kicks for its mobiles business.

  • byElizabeth Knight

Latest

Telstra price rise delivers bumper profit

Telstra price rise delivers bumper profit

Boss Vicki Brady has lauded the telco’s mobile growth but says some parts of the business are “clearly a long way from where we need them to be”.

  • byDavid Swan
NBN feels the need for speed as broadband demand outstrips supply

NBN feels the need for speed as broadband demand outstrips supply

The company’s losses have ballooned,but NBN Co says that’s all part of the plan as Australians increasingly upgrade to ultra-fast broadband plans.

  • byDavid Swan
Telcos’ customer complaints spike after Optus outage

Telcos’ customer complaints spike after Optus outage

Ombudsman Cynthia Gebert says the company’s offers of free data was cold comfort for many Optus customers,especially those who couldn’t call triple-zero.

  • byDavid Swan
Optus triple-zero failure during mass outage 10 times worse than reported

Optus triple-zero failure during mass outage 10 times worse than reported

In a development the communications minister calls “deeply disturbing”,Optus says more than 10 times the number of emergency calls than it initially claimed failed to connect during the November 8 outage.

  • byDavid Swan
Banks,telcos to be quizzed at Senate hearing into Optus outage
Exclusive
Optus

Banks,telcos to be quizzed at Senate hearing into Optus outage

Whoever is appointed Optus’ next CEO will need years to rebuild the telco’s reputation,insiders say,as the Senate announces a second hearing into the mass outage.

  • byDavid Swan
Advertisement
How your suburb’s mobile and internet connection compares to the rest of Sydney

How your suburb’s mobile and internet connection compares to the rest of Sydney

For the first time,a NSW government index allows residents to gauge the best and worst suburbs for digital connectivity across the state.

  • byHeath Gilmore andNigel Gladstone
Nothing fishy about this great temptation
Opinion
Column 8

Nothing fishy about this great temptation

Even better than Yellow Death.

Customers to weigh in as Optus disruption comes under microscope

Customers to weigh in as Optus disruption comes under microscope

The government is calling on consumers and impacted businesses to have their say on the Optus outage that affected some 10 million Australians.

  • byDavid Swan
The lessons Australia’s CEOs are failing to learn

The lessons Australia’s CEOs are failing to learn

What remains surprising is how often companies and chief executives fail to learn lessons from past crises even though corporate Australia is littered with them.

  • byAnne Hyland
Paul O’Sullivan,‘the Godfather’ of Optus apologises for network outage

Paul O’Sullivan,‘the Godfather’ of Optus apologises for network outage

O’Sullivan,who has worked with Optus for three decades,said he won’t be following Kelly Bayer Rosmarin out the door,but the decision is Singtel’s to make.

  • byAnne Hyland