“After nearly nine years of service,Lambo Kanagaratnam has made the decision that the time is right for him to leave Optus. Lambo joined Optus in 2015 after an international career bringing a wealth of experience from working internationally in a number of countries around the world,” the memo reads.
“Lambo has helped our teams navigate through some uniquely challenging major natural disasters ranging from cyclones,floods and fires as well as responding to the complexities that COVID and the recent outage presented for our customers and Network teams.
“Personally,I have the highest regard for Lambo as someone who consistently demonstrates the characteristics that we all know him for. He is calm under pressure,approachable,cares deeply about our people and our business and is always professional.”
Group chief technology officer Jorge Fernandes would step in as the interim leader of networks,the memo said. Optus declined to comment further on Kanagaratnam’s departure.
The executive appeared alongside then-CEO Kelly Bayer Rosmarin at a Senate inquiry on November 17,admitting that the telco’s leadership was surprised at the size and scale of its outage.
The November network meltdown affected some 10 million customers and left thousands of customers unable to get through to triple zero emergency services.