CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero,including one man who passed away.
The government has written to the chief executives of Telstra,Optus and TPG amid fears nearly 1 million Australians may be left unable to contact triple zero.
Singapore’s largest carrier gained as much as 4.2 per cent before it was suspended from trading pending an announcement.
The departure comes after an outage that affected 10 million customers,and while the company is still scrambling to find a new CEO.
The chair of the competition and consumer watchdog has put supermarkets,airlines,banks,telcos,ecommerce players and digital platforms on notice.
The company has apologised after more than 200,000 customers were left at risk because it failed to upload information to a database used by emergency services.
Telstra,TPG and Optus are on a rare unity ticket fighting against proposed changes they say will lead to more SMS scams.
Telstra says it has been grappling with unprecedented demand from Taylor Swift fans as the telco prepares to announce new network features at Mobile World Congress this week.
Telstra won’t be lucky enough to see its rival telco trip up again in the near future,so it’s unlikely to get any more free kicks for its mobiles business.
Boss Vicki Brady has lauded the telco’s mobile growth but says some parts of the business are “clearly a long way from where we need them to be”.
The company’s losses have ballooned,but NBN Co says that’s all part of the plan as Australians increasingly upgrade to ultra-fast broadband plans.