The great outage triggered an outrage,but in a world where everyone is always online,I enjoyed being forced off the grid.
The nation’s second-largest telco suffered the worst outage in recent memory,affecting millions of customers. Here’s the inside story of what happened.
Greens senator and committee chair Sarah Hanson-Young demanded Kelly Bayer Rosmarin attend a parliamentary probe in person rather than via video link.
The telecommunications industry ombudsman warned she was prepared to force Optus into large compensation payments if it refused to settle claims.
The woeful response of the Optus upper management to the catastrophe suggests heads must surely roll.
Even if you can’t tell customers what is going on and when it will be fixed,it is better to over-communicate – even if there is nothing to say.
Premier Jacinta Allan said the national outage was “incredibly disappointing” after it caused chaos on Melbourne’s rail network and in hospitals.
You can’t make the eftpos machine work at your local cafe,but you can keep yourself from being cut off during a major internet outage.
Federal Communications Minister Michelle Rowland says the government will undertake a “post-incident telecommunications review” into the network outage,which affected millions of Australians on Wednesday.
The network went dark at 4am this morning,cutting off millions and throwing hospitals and rail networks into chaos. Here’s what we know.
Kelly Bayer Rosmarin says sorry after millions of Optus customers are cut off for hours,but dodges questions about her future at the telco.