They are among the most trusted members of our community. They deserve support
Opinion
Opinion

They are among the most trusted members of our community. They deserve support

Updated guidelines for the treatment of PTSD aim to provide support tailored for emergency workers.

  • byThe Herald's View

Latest

It took minutes for Nick to die during a triple-zero delay,but the crisis was months in the making

It took minutes for Nick to die during a triple-zero delay,but the crisis was months in the making

The failures of Victoria’s emergency call-taking service during the pandemic have been exposed as it emerged other states acted to prepare.

  • byAisha Dow
Telstra lifts lid on ‘unacceptable’ triple-zero outage

Telstra lifts lid on ‘unacceptable’ triple-zero outage

CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero,including one man who passed away.

  • byDavid Swan
Triple-zero service stopped displaying waiting calls to ‘distressed’ staff,inquest told

Triple-zero service stopped displaying waiting calls to ‘distressed’ staff,inquest told

A coroner has been told that Victoria’s triple-zero service missed key opportunities to prepare for a pandemic demand surge,including rejecting an offer to borrow call-takers.

  • byAisha Dow
Government was warned of extreme triple-zero call volumes and delays before father’s death

Government was warned of extreme triple-zero call volumes and delays before father’s death

The inquest into the death of Nick Panagiotopoulos,47,who died after a long wait for an ambulance call-taker,is examining whether enough was done to act on warnings before the tragedy.

  • byAisha Dow
Bedfordale bushfire being treated as suspicious
Updated
Bushfires

Bedfordale bushfire being treated as suspicious

An watch and act has now replaced an emergency warning that saw residents evacuate their homes in the suburbs of Bedfordale and Ashendon near Armadale.

  • byRebecca Peppiatt
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Concerns for triple-zero services amid 3G shutdown

Concerns for triple-zero services amid 3G shutdown

The government has written to the chief executives of Telstra,Optus and TPG amid fears nearly 1 million Australians may be left unable to contact triple zero.

  • byDavid Swan
For Ballarat miners who dodged death,the tough part is yet to come:Beaconsfield survivor
Perspective
Tragedy

For Ballarat miners who dodged death,the tough part is yet to come:Beaconsfield survivor

Brant Webb is one of two men saved from the Beaconsfield goldmine disaster of 2006 and urged Ballarat mine survivors to share their deepest fears and feelings with loved ones.

  • byTony Wright
Use new industrial manslaughter laws after fatal mine collapse,union urges
Updated
Tragedy

Use new industrial manslaughter laws after fatal mine collapse,union urges

The state’s work safety regulator has closed the Ballarat Gold Mine to begin investigations into the collapse that saw two workers pinned under fallen rocks.

  • byBenjamin Preiss andLachlan Abbott
Tributes for father killed in Ballarat gold mine collapse
Updated
Tragedy

Tributes for father killed in Ballarat gold mine collapse

Kurt Hourigan,a 37-year-old miner from Bruthen in Gippsland,died and his 21-year-old colleague is fighting for his life in hospital after rock collapsed on them 500 metres underground.

  • byLachlan Abbott,Alex Crowe andJewel Topsfield
Two miners pinned under rocks,25 others stuck underground in Ballarat mine collapse
Updated
Ballarat

Two miners pinned under rocks,25 others stuck underground in Ballarat mine collapse

A rescue effort is under way after a Ballarat mine collapse pinned two miners under rocks and forced 25 others to take refuge in an underground safety pod.

  • byLachlan Abbott andJewel Topsfield